Project FAQ’sWhen you ask, we'll give you honest answers.

  • What is the Sierra Crest Project Process?

    Step 1: The Initial Meeting

    Your initial meeting with Sierra Crest Construction is the first step to developing the relationship of trust necessary to ensure your enjoyment of the remodeling process – trust in the dependability of our staff , trust in the quality of the craftsmanship, and trust that you and your home will be treated as if it was our own.

    This is the time to ask all your questions. Discuss your ideas, hopes, concerns, and plans for your project. Ask about our vision, our experience, and our way of working. During this initial meeting, Sierra Crest Construction will:

    Discuss with you your vision and tentative budget;

    Take measurements and preliminary photographs;

    Establish a tentative time frame for the project;

    Make any recommendations;

    Once the scope of work has been determined and agreed upon, Sierra Crest Construction will present and review with you a detailed estimate of your project..

    Every project is unique and may encompass various levels of planning and design. . If your project requires specific plans or design services, Sierra Crest Construction will discuss with you the various steps in this process. Larger remodels and renovations may require more detailed plans and design by the Sierra Crest Construction design team prior to completing your estimate. Once you are comfortable with our staff, the agreed upon scope of work and estimate, you are ready to start your project!

    Step 2: Estimate and Scope of Work

    Once the scope of work has been determined and agreed upon, Sierra Crest Construction will present and review with you a detailed estimate of your project..

    Every project is unique and may encompass various levels of planning and design. . If your project requires specific plans or design services, Sierra Crest Construction will discuss with you the various steps in this process. Larger remodels and renovations may require more detailed plans and design by the Sierra Crest Construction design team prior to completing your estimate. Once you are comfortable with our staff, the agreed upon scope of work and estimate, you are ready to start your project!

    Step 3: Work Begins

    We understand that the construction phase of your remodel can be a stressful time – Sierra Crest Construction will do everything in its power to minimize the stress through constant communication.

    The better you understand the steps of the process, the more comfortable you will be that all your expectations will be met – Your Project Manager is always available to discuss any questions that may arise and looks forward to working with you to ensure your total satisfaction.

    Step 4: Completion of Your Project!

    Our work is not complete until you are 100% satisfied. The Sierra Crest Construction team will work tirelessly to fulfill your every need and will never cut corners.

    The satisfaction of our customers is our staff’s number one goal, and you can feel comfortable that we will strive to exceed your expectations.

  • How long does it take to remodel a kitchen?

    Typical Schedule:

    The amount of time it takes to remodel a kitchen varies by the complexity of the project. For simplicity sake, we’ll discuss an average kitchen remodel where the kitchen is completely stripped, new cabinetry, solid surface counter tops with a tile backsplash and appliances are installed. New flooring is installed and the walls and ceiling are painted. The footprint of the kitchen will be redesigned but no structural work will be done. Windows and doors all remain in the same location.

    Week 1:

    The first step is the demolition. Appliances, counter tops, cabinetry, flooring and sheetrock are removed. Next is the rough in of all mechanicals; plumbing, electrical and HVAC (heating, ventilation and air conditioning). When necessary insulation is installed in ceiling and at exterior walls.

    Week 2:

    After the mechanicals have passed inspection, it’s time to install sheetrock and repair any walls to make ready for painting. After painting is completed the cabinets should be installed and ready for counter top templating.

    Week 3:

    The first item to be completed is counter top templating. It usually takes about a week for fabrication and installation. While we are waiting for the counter tops it would be a good time to install flooring. Depending on the type of flooring you have selected, this could take anywhere from one day to five days.

    Week 4:

    The counter tops are installed. The following day we start the tile backsplash which generally takes two days. By the end of the week we are installing appliances, the plumber and electrician are setting fixtures, completing hook-ups and installing lighting.

    Week 5:

    Complete any items that did not get finished in week 4 and do touch-up painting. Remodeling projects always contain unforeseen issues that may take extra time to address. Remember, the better job you do of selecting all of your materials before the job starts and having all materials available and appliances on site will help shorten the time. Decisions made “on the fly” always create delays.

  • Does my contractor have a licence bond?

    California licensed contractors are required to have a contractor’s license bond. It’s important to know what bonds do and do not cover. Some bonds are designed to protect you against substandard work that does not meet with local building codes. Bonds do not assure the financial or professional integrity or competency of a contractor. Institutional lenders such as savings and loans, insurance companies or commercial banks generally require licensed contractors to secure bonds for large jobs.

    Bonds may be classified as:

    Contractor’s License Bonds

    Licensed contractors are required to have a contractor’s license bond of $12,500 (as of January 1, 2007). This bond is written to cover any project the contractor agrees to perform. But, be aware, this bond is often not enough to cover multiple complaints made against it or your project if it’s worth more than the value of the bond.

    For more information about bonds, read the CSLB publication, A Guide to Contractor License Bonds.

  • Should I verify the contractor’s insurance?

    Ask to see a copy of the certificate of insurance, or ask for the name of the contractor’s insurance carrier and agency to verify that the contractor has the insurance.

    In California, if a contractor has employees, they’re required to carry workers’ compensation insurance. The importance of this cannot be overstated. If a worker is injured working on your property and the contractor doesn’t have insurance, you could be liable to pay for injuries and rehabilitation. Your homeowner’s insurance may or may not cover those costs. You should check with your insurance carrier to make sure the workers’ compensation insurance coverage being provided by the contractor is adequate. Learn more from the California Department of Insurance.

    Commercial general liability insurance is not required, however, it covers damage to your property. If the contractor does not carry general liability insurance, they should be able to explain how they would cover losses that would ordinarily be covered by insurance. If your contractor damages your property and doesn’t carry commercial general liability insurance, you or your insurance policy could end up paying for damages.
    A licensed contractor must provide you with information regarding both types of insurance in your written contract.

  • Should I verify the contractor’s business?

    A contractor who operates a business out of the back of a pickup truck with a cellular telephone may be difficult to find to complete a job or fix something that has gone wrong after the last bill is paid. You can find a licensed contractor’s “address of record” on this web site when you look up their license status.

  • Should I shop around?

    Get at least three written bids on your project, and make sure you’re comparing bids based on identical plans, specifications and scope of work. Do not automatically accept the lowest bid. In fact, you should beware of any bid that is substantially lower than the others. It probably indicates that the contractor made a mistake or is not including all the work quoted by his or her competitors. You may be headed for a dispute with your contractor if you accept an abnormally low bid. It is also possible that this contractor will cut corners or do substandard work in order to make a profit on the job.

    When the contractor comes to your house to give you a bid, ask to see their pocket license, along with a picture I.D. You want to make sure the person you’re dealing with is the same person on the license. Contractors can also hire salespeople to work for them. Those people must be registered with the CSLB. Ask to see their registration card, along with a picture I.D.

    REMEMBER! Contractors are required to have their license number on their business card and on all bids and contracts. Seeing the number there doesn’t necessarily mean the license is valid. Check the license status on this Web site.

  • How do I make sure the contractor is licensed?

    All contractor advertisements, whether it be an ad in the phone book or newspaper, a flyer that shows up at your front door, or the company’s name on the side of a truck, must have the contractor’s state license number. You can check license status on-line or call 1-800-321-CSLB (2752).

    REMEMBER! Most licensed contractors are competent, honest, hardworking and financially responsible. However, most of the problems the CSLB sees could be prevented if homeowners knew their home improvement rights and took responsibility for their project. A responsible and informed consumer can work more effectively with reputable contractors, and can avoid being victimized by unscrupulous or unlicensed operators.

  • What’s the difference between a general and specialty contractor?

    General building contractors usually oversee projects and coordinate the specific licensed subcontractors for a job. Specialty or subcontractors are usually hired to perform a single job. For example, if you want only roofing or plumbing work, you may want to hire a contractor licensed in that particular specialty.

    A general building contractor may also contract for specialty work, but must hold a specialty license for that work or actually have a specialty contractor do the work. The only exception is if the job requires more than two types of work on a building. Then it is appropriate for a licensed general building contractor to contract for and oversee the entire project. For example, if your kitchen remodeling will involve plumbing, electrical and carpentry work under one contract, you should hire a licensed general building contractor. Under these circumstances, a general building contractor may perform all of the work on a building, or subcontract parts of the job to contractors with specialty licenses.

  • What Kind of Contractor Do I need?

    In California, anyone who contracts to perform work on a project that is valued at $500 or more for labor and materials must hold a current, valid license from the CSLB. You can verify the license on-line(Click here) or call 1-800-321-CSLB (2752).

    ALERT! Be advised that unlicensed individuals pose a risk to you and your family’s financial security. They expose you to significant financial harm in the event that a worker is injured while on your property, if your property is damaged, if the work is incomplete and/or faulty. Few, if any, unlicensed individuals has bonding or workers’ compensation insurance. The quality of their work usually doesn’t compare to that of a licensed contractor. Don’t take the chance in order to save a few dollars. You’ll probably end up paying more in the long run.

    The CSLB licenses contractors in 43 different classifications(Click here to learn more about it). This ranges from general contractors to swimming pool contractors, landscapers, painters, electricians, plumbers and many more. It will be easier to decide the right type of contractor if you carefully plan your project in advance and clearly define what you want done to your property.

Stay connected with Dave Davis, Sierra Crest Owner